Anna Smith — Managing Director
Anna is the Managing Director at Callen Olive and is passionate about creating an environment where people feel genuinely cared for, supported, and inspired. She plays a pivotal role in shaping the vision, culture, and day-to-day experience of the practice, ensuring that our philosophy, We Care, is reflected in every patient interaction and every team experience.
A natural and compassionate leader, Anna leads with warmth, integrity, and authenticity. She is known for her ability to bring people together, communicate with clarity, and create a positive, inclusive culture where individuals feel valued and empowered to thrive. Her calm and approachable nature, combined with high standards and a genuine commitment to others, helps foster an environment built on trust, kindness, and excellence.
Working closely alongside the clinical team, Anna is dedicated to delivering a five-star patient experience that goes far beyond treatment alone. She believes that exceptional healthcare is about caring for the whole person and creating experiences that help people move through life with greater comfort, confidence, and ease.
Before joining Callen Olive, Anna spent several years in the luxury hospitality and wellness industry, working as both a Beauty Therapist and Spa Manager. These experiences gave her a deep appreciation for the importance of exceptional service, attention to detail, and meaningful human connection. She developed a natural ability to anticipate people's needs, build trusted relationships, and create experiences that leave a lasting, positive impression—qualities she now brings into healthcare leadership.
Today, Anna is passionate about nurturing a culture where kindness, wellbeing, and excellence are woven into everything we do. She takes great pride in supporting the growth and development of the team, building lasting relationships with patients, and creating a strong sense of community where everyone feels welcomed, respected, and cared for.
At her core, Anna believes wellbeing is found in life's simple pleasures and meaningful moments. Outside of the clinic, she enjoys expressing her creativity through painting and loves the sense of possibility that comes with a blank canvas and a set of acrylics. She is also rarely without her much-loved cockapoo, Winston, who accompanies her on long walks whenever possible. Music is another of her passions, and she rarely lets a month pass without attending a live concert, with favourites including The Rolling Stones, Imagine Dragons, and Girls Aloud. For Anna, these moments of creativity, connection, and joy are an important reminder that caring for our wellbeing allows us to care more deeply for others.
