Cracked Heel Treatment

Painful, dry or cracked heels?

Cracked heels are one of the most common foot concerns we help people manage at Callen Olive.

What often begins as dry skin or hard skin can gradually develop into painful cracks that affect comfort, confidence and everyday activities.

Our experienced podiatrists provide expert assessment and personalised treatment to relieve discomfort, restore healthier skin and help reduce the likelihood of cracks returning.

Book your Cracked Heel Consultation today.

Do I have cracked heels?

Cracked heels often develop gradually.

What may begin as dry or rough skin can become thicker, less flexible and eventually split under the pressure of standing and walking.

Common signs include:

• Dry, rough skin around the heels

• Thickened hard skin or callus

• Visible cracks in the skin

• Yellow or discoloured skin

• Pain when walking or standing

• Tenderness around the heel

• Deep fissures

• Bleeding in more severe cases

The deeper the cracks become, the more uncomfortable they are likely to be.

What are cracked heels?

Cracked heels, also known as heel fissures, occur when the skin around the heel becomes dry, thickened and loses its natural flexibility.

As pressure is applied during standing and walking, the skin struggles to stretch and begins to split, creating visible cracks.

Some cracks remain superficial, while others become deeper, painful and occasionally bleed.

Without treatment, cracked heels often continue to worsen over time.

Why have my heels cracked?

Cracked heels usually develop when several factors occur together.

Common causes include:

• Dry or dehydrated skin

• Excessive hard skin or callus

• Prolonged standing

• Open-backed footwear

• Reduced skin elasticity

• Age-related skin changes

• Diabetes

• Certain skin conditions

• Increased pressure through the feet

Many people believe dry skin alone causes cracked heels, but excessive pressure and hard skin often play an equally important role.

How we can help

Every patient is different, so treatment is tailored to the severity of your symptoms and the underlying causes.

Following a thorough assessment, we'll consider:

• The depth of the cracks

• The amount of hard skin present

• The health of the surrounding skin

• Your lifestyle and footwear

• Any medical conditions affecting skin health

• Your treatment goals

Treatment may include:

• Professional reduction of hard skin and callus

• Management of heel fissures

• Hydration and skin barrier support

• Footwear advice

• Personalised home care recommendations

• Ongoing Foot Health Care

The Callen Olive Medical Pedicure

For many patients, our Medical Pedicure offers the ideal combination of clinical foot care and wellbeing.

This podiatrist-led treatment combines expert removal of hard skin with luxurious lower leg and foot therapies to restore smoother, healthier and more comfortable feet.

Supporting healthier heels at home

Professional treatment is only one part of achieving long-term results.

Maintaining healthy, hydrated skin between appointments helps reduce the likelihood of cracks returning.

Depending on your skin concerns, your podiatrist may recommend:

Foot Sole & Heel Saviour Balm

Our intensely nourishing balm helps soften dry, rough and hardened skin while supporting hydration and improving comfort.

Ultimate Professional Foot File

Designed to safely manage hard skin build-up between appointments when used as advised by your podiatrist.

Deep Nourishing Leg & Foot Serum

Our multi-award-winning serum deeply conditions dry, dehydrated skin and supports the overall health and appearance of your feet and lower legs.

Together with professional treatment and personalised advice, these products form part of a long-term strategy to maintain healthier, smoother heels.

Pricing

Every treatment begins with a comprehensive assessment so we can understand your symptoms and recommend the most appropriate treatment for you.

Treatment	Price
New Patient Consultation	£100
Follow-up Treatment	£90
New Patient Callen Olive Medical Pedicure	£171
Existing Patient Callen Olive Medical Pedicure	£150

If you're unsure which appointment is most appropriate, our Patient Care Team will be happy to help.

Book your appointment

You don't have to live with painful or recurring cracked heels.

Whether your cracks have only recently appeared or have been troubling you for years, we're here to help.

Book your Cracked Heel Consultation today.

Why Patients Choose Callen Olive

Your feet deserve more than treatment.

At Callen Olive, we believe exceptional podiatry is about far more than relieving pain.

It's about understanding how your feet affect your comfort, confidence and the way you move through life.

Every person who walks through our doors has different goals, which is why every treatment plan is tailored to your individual needs, lifestyle and ambitions.

Because no two people — or feet — are the same.

Expert Care. Personally Delivered.

We combine specialist clinical expertise, advanced technology and genuinely personalised care to help you achieve the best possible outcome.

From your first appointment, you'll understand what's causing your symptoms, the treatment options available and how we'll support you every step of the way.

Why Patients Choose Callen Olive

• Specialist podiatry team
• Personalised treatment plans
• Advanced technology
• Evidence-based care
• Award-winning patient experience
• Trusted by thousands of patients every year

More Than A Podiatry Appointment

Exceptional care isn't just about clinical expertise.

It's about feeling listened to, understood and supported from the moment you arrive until long after your treatment has finished.

Because that's what great care should feel like.

We Care.

It's more than our promise.

It's how we listen, how we explain, how we treat and how we support every patient who places their trust in us.

Because helping you move with comfort, confidence and ease is why Callen Olive exists.

Healthy Feet. Healthy Body. Healthy Mind.

Frequently Asked Questions

Why do my cracked heels keep coming back?

Removing hard skin alone rarely solves the problem. Long-term improvement usually requires reducing hard skin, restoring hydration and addressing the factors causing excessive pressure.

Can cracked heels become infected?

Deep heel fissures can occasionally become infected if bacteria enter the cracks. Professional assessment is recommended if you notice redness, swelling or increasing pain.

Are cracked heels just caused by dry skin?

No. Dry skin contributes, but hard skin, pressure through the heel and reduced skin elasticity are also important factors.

Can I treat cracked heels at home?

Regular moisturising and good foot care help, but persistent or painful cracks often benefit from professional treatment and personalised advice.

When should I seek professional advice?

If your heels are painful, bleeding, repeatedly cracking or affecting your daily activities, we recommend arranging an assessment.

Further information

Why do cracked heels keep coming back?

Many people focus on removing hard skin but don't restore the skin's hydration or flexibility.

Without addressing both, cracks often return.

Supporting healthy heels at home

Daily habits can make a significant difference.

We recommend:

• Moisturising your feet regularly

• Wearing supportive footwear

• Avoiding aggressive scraping or blades

• Managing hard skin before deep cracks develop

• Seeking professional advice if cracks repeatedly return

When should you seek professional advice?

Professional assessment is recommended if:

• Cracks become painful

• The skin begins to bleed

• Walking becomes uncomfortable

• Home treatments aren't helping

• The cracks repeatedly return

• You notice redness or signs of infection

• You have diabetes or reduced circulation

Early treatment often prevents cracks becoming deeper and more difficult to manage.

Related conditions

• Hard Skin & Callus

• Dry Feet & Rough Soles

• Athlete's Foot

• Diabetes & Foot Health

• Foot Pain

Related treatments

• Foot Health Consultation

• The Callen Olive Medical Pedicure

• Ongoing Foot Health Care